COMPerfection! uses a temporary remote access tool in order to help our customers to resolve their issues more efficiently. If you are working with a CTS engineer and are asked to start a remote session, please enter the code below.
To start a remote session with a CTS Support agent, please use the following:
Our remote access tool, from ZoHo, only remains active during your support session and is turned off upon disconnection. No software is actually installed on your machine.
If you need to start a new support ticket, please choose “Submit a Helpdesk Ticket” from the “Helpdesk” menu above.