COMPerfection! Technology Services offers custom pricing offers for your unique business needs. To receive a custom quote, please contact CTS today. Baseline pricing for 2019 is listed below for reference and may change at any time without notice.



Accounts

Free Trial

Projects

SSL

SSL

NON-EMERGENCY REMOTE WORK

$75

PER HOUR

Diagnostic and Troubleshooting Services 

Non-Emergency Services,
such as patch management

Available via Phone, Chat, Remote Web 

Standard Response SLA and Priority

Billed in 1/2 hour increments, 1/2 hour minimum

ON-SITE WORK

$100

PER HOUR

Diagnostic and Troubleshooting Services

Non-Emergency On-Site Services,

such as installations and hardware repairs

On-Site Technician
(no travel charges within 1 hour travel)

Standard Response SLA and Priority

Billed in 1/2 hour increments, 1 hour minimum

AFTER HOURS / EMERGENCY REMOTE WORK

$115

PER HOUR

Unscheduled or Emergency Diagnostic and Troubleshooting Services

Critical repair services, outside of standard business hours

Available via Phone, Chat, Remote Web

Critical Response SLA and Priority

Billed in 1/2 hour increments, minimum 1/2 hour

AFTER HOURS / EMERGENCY ON-SITE WORK

$150

PER HOUR

Unscheduled or Emergency Diagnostic & Troubleshooting Services

Critical on-site services, outside of standard business hours

On-Site Technician
(no travel charges within 1 hour travel)

Critical Response SLA and Priority

Billed in 1/2 hour increments, 1 hour minimum


Optionally, CTS offers pre-paid block hour plans. All of our block plans include a set number of pre-paid service hours and pricing is tailored for each unique client and their own needs. Block time does not expire, so you can purchase in advance for specialty projects, hold hours for when budgets are tight, or simply purchase enough hours to cover an estimated usage of time (for example, one half-day per week, for the next 6 months). Listed below are some example prices for a small business looking to purchase pre-paid blocks of time, and the entitlements they’d receive. Of course, no CTS client needs to purchase a block, pay-as-you-go is still an option!

Plan Examples

Example Pricing

estimated savings off pay-as-you-go pricing

hours provided in plan

type of services available in plan

Remote 20S

$1200

20 hours

remote only, scheduled

On-Site 20S

$1800

20 hours

on-site or remote, scheduled

Remote 20E

$2000

20 hours

remote, scheduled and emergency